PROFILE
Experienced IT Manager with nearly 20 years of expertise in IT Operations, Infrastructure Management, Cloud Technologies, Cybersecurity, Digital Transformation, and Enterprise Support. Proven success leading Microsoft 365, Azure Cloud, SaaS Migration, Cybersecurity, and Multi-Site IT Operations across government, healthcare, education, and private sectors.
CORE COMPETENCIES
- IT Operations Management
- Cloud Infrastructure (Azure & Microsoft 365)
- Network Architecture & Administration
- Digital Transformation
- Project & Service Delivery Management
- Microsoft 365 Administration
- Azure Cloud Services
- Windows Server Administration
- Cybersecurity & Compliance
- Virtualization & DR Solutions
Technical Skills
KEY ACHIEVEMENTS
- Led Microsoft 365 migration for 200+ users
- Managed Azure SaaS cloud transformation projects
- Supported ADNOC AI-powered fueling infrastructure
- Delivered IT infrastructure for 12+ UAE government projects
- Implemented cybersecurity controls and disaster recovery solutions
- Designed and deployed LMS platforms for educational institutions
PROFESSIONAL EXPERIENCE
THINKIT IT CONSULTANCY PHILIPPINES — Founder & COO (2025–Present)
- Lead cloud, cybersecurity, and digital transformation initiatives
- Deliver LMS, ERP, and enterprise web solutions
- Manage end-to-end project lifecycle and client engagement
AL BENAA REAL ESTATE PJSC — IT Manager (2024)
- Managed enterprise IT operations
- Led SaaS migration initiatives
- Implemented SharePoint-based support platform
TAHALUF AL EMARAT — Technical Support Engineer (2023–2024)
- Supported ADNOC AI-powered fueling systems
- Managed Azure, Windows, Linux, and AI infrastructure
AL DANA MEDICAL — Clinic Operations & IT Supervisor (2021–2022)
- Managed operations across five clinics
- Led EMR deployment and user training
AL BARRAK ELECTRICAL — IT Officer (2016–2021)
- Led Microsoft 365 migration for 200+ users
- Implemented Cisco, NAS/SAN, VPN, and DR solutions
TECHNICAL TOUCH COMPUTERS — Technical Support Specialist (2011–2016)
- Provided technical support across Windows, macOS, Android, and iOS
- Performed hardware repairs and system upgrades
Certifications
- ITIL® 4 Foundation
- ISC2 Certified in Cybersecurity (CC)
- ISO 27001 / ISO 20000 / ISO 9001 Associate
- Google IT Support Professional
- Microsoft Cybersecurity Associate
- Lean Six Sigma White Belt
- Procurement Management Professional
- Google Network Architecture Certification
- Google Network Operations Certification
- IEEE Intelligent Transportation Systems Certificate
- IT Management Development Certified
- Google Project Management Certified Professional
- Google Agile Management Certified Professional
CONTACT
📞 971 50 926 0038
📞 971 2 642 3858
✉️ Mr.gerald@thinkit-it.com
✉️ g.ncheta17@gmail.com